Effective Date: February 22, 2026
This application uses the Instagram Graph API to provide automated chatbot responses via Instagram Direct Messages.
1. Information We Collect
When users interact with our Instagram account, we may collect:
Instagram User ID
Username
Public profile information
Messages sent via Instagram Direct
Interaction metadata
We do not collect passwords or sensitive personal information.
2. How We Use Information
We use the collected information solely to:
Respond to Instagram Direct Messages
Provide automated AI chatbot responses
Improve customer communication
Maintain conversation history for service functionality
Data is not sold, rented, or used for advertising purposes.
3. Data Storage and Security
User data is stored securely and processed using trusted third-party service providers such as OpenAI or Google Gemini strictly for the purpose of generating automated responses.
We implement reasonable technical and organizational safeguards to protect user information against unauthorized access, alteration, disclosure, or destruction.
Data is retained only as long as necessary to provide the service.
4. Data Sharing
We do not sell, trade, or rent user information to third parties.
Information is processed only as necessary to operate the chatbot functionality and comply with Meta Platform policies.
5. Data Deletion Requests
Users may request deletion of their data at any time by contacting:
Upon receiving a verified request, we will delete all associated data within 30 days.
6. Compliance with Meta Platform Policies
This application complies with Meta’s Platform Terms and Developer Policies.
We only access Instagram data necessary to provide messaging automation services.